These Terms of Service (“Terms of Service”) set forth the terms and conditions of the services provided to you, the “Client” or “you,” by Mamaw’s Laundry (“Provider,” “we,” “us,” or “our”). By using Provider’s website to request or schedule services, by using Provider’s self-service laundry facility, or by otherwise requesting or receiving services from Provider, you consent to be bound by these Terms of Service. If you do not wish to accept these Terms of Service, then do not use Provider’s website, facility, or services. Provider will use information that you provide, and that Provider gathers from your use of the website and services, as indicated in Provider’s Privacy Policy. Provider reserves the right to revise, modify, or amend these Terms of Service at any time without notice to Client. By continuing to use Provider’s services, including Provider’s website, after any such revision, modification, or amendment, you agree that you accept and consent to be bound by the revised Terms of Service.
Scope of Services
Provider offers self-service coin- and card-operated laundry facilities, along with attended services including Wash & Fold, Wash & Press, and Pickup and Delivery laundry service. Pickup and Delivery service may be scheduled by contacting Provider directly or, where available, through Provider’s online booking and payment form. Service availability, pricing, and machine capacities are subject to change without notice and are as posted at Provider’s facility or on Provider’s website.
Customer Responsibilities and Use of Facilities
Client is responsible for reviewing garment care labels and removing all items (including coins, keys, pens, and other objects) from pockets prior to washing or drop-off. Client agrees to use self-service machines in accordance with posted instructions and machine capacity limits. Provider is not responsible for damage to machines, garments, or personal property resulting from a Client’s failure to follow posted instructions or from items left in pockets or garments.
Terms of Payment
Client is responsible for payment of all services at the time such services are provided, unless payment is made in advance through Provider’s online booking and payment form. Pricing for self-service machines, Wash & Fold, Wash & Press, and Pickup and Delivery services is as posted at Provider’s facility or on Provider’s website and is subject to change without notice. Provider does not offer refunds for services already rendered.
Cancellation & Rescheduling Policy
For services booked online, including Pickup and Delivery, Client should notify Provider at least 24 hours in advance to cancel or reschedule an appointment. Provider reserves the right to charge a cancellation or no-show fee for appointments cancelled with less than 24 hours’ notice, or for missed appointments, at Provider’s discretion.
Liability for Lost, Damaged, or Stained Items
Provider will use reasonable care in handling Client’s garments and other items. However, Provider is not responsible for ordinary wear and tear, pre-existing damage, shrinkage, color bleeding or fading, or damage to items that are not colorfast, are improperly labeled, or are otherwise unsuited for machine washing, drying, or pressing. To the maximum extent permitted by applicable law, Provider’s total liability for any lost, damaged, or stained item is limited to the reasonable repair or replacement cost of the item, less reasonable depreciation, and Provider will not be liable for indirect, incidental, or consequential losses of any kind.
Unclaimed Items Policy
Items left in a machine, dropped off for Wash & Fold or Wash & Press, or scheduled for Pickup and Delivery that are not claimed by Client within thirty (30) days of the service date will be considered abandoned. Provider reserves the right to donate, dispose of, or otherwise use abandoned items at Provider’s discretion, without further notice or liability to Client.
Refusal of Service; Termination
Provider reserves the right to refuse service to any person, or to terminate its relationship with a Client, for any reason, including but not limited to non-payment, misuse of Provider’s facility or machines, or behavior that is disruptive or unsafe to Provider’s staff or other customers.
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROVIDER DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Force Majeure and Risk of Loss
Provider will not be liable for damages arising from its failure to perform or delay in performing services because of fire, flood, strikes, riots, accidents, acts of God, equipment breakdown, power outages, or any other circumstance beyond Provider’s reasonable control.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL PROVIDER, ITS SUPPLIERS, AFFILIATES, OR AGENTS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, HOWSOEVER CAUSED, ARISING FROM THE SERVICES PROVIDED BY PROVIDER. IN NO EVENT WILL PROVIDER’S TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OF SERVICE OR YOUR USE OF PROVIDER’S SERVICES EXCEED THE ACTUAL AMOUNT PAID BY YOU TO PROVIDER FOR THE SERVICE GIVING RISE TO THE CLAIM.
Indemnification
You agree to indemnify and hold harmless Provider, its owners, employees, and agents from and against any and all liability, losses, claims, damages, and costs, including reasonable attorneys’ fees, arising from or related to your breach of these Terms of Service or your misuse of Provider’s facility, machines, or services.
Integration, Severability, and Waiver
These Terms of Service, together with Provider’s Privacy Policy and any applicable order forms, set forth the entire agreement between you and Provider relating to the subject matter hereof. If any provision of these Terms of Service is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Provider’s failure to enforce any provision of these Terms of Service will not be construed as a waiver of that provision.
Limitations of Actions Brought Against Provider
Any claim or cause of action arising out of or relating to these Terms of Service must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred, notwithstanding any statute of limitations or other law to the contrary.
Applicable Law; Dispute Resolution; Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. The venue for any dispute arising from these Terms of Service will be exclusively in the state or federal courts located in Yavapai County, Arizona.
Remedies
In the event of any breach or threatened breach of these Terms of Service, Provider will be entitled to seek injunctive or other equitable relief, in addition to any other remedies available to it, including the recovery of monetary damages.
Electronic Communications
When you communicate with Provider through Provider’s website or via other electronic media, such as email or text message, you are communicating with Provider electronically. You agree that Provider may communicate with you electronically, and that such communications satisfy any legal requirement that such communications be in writing.
Trademark Notice; Intellectual Property
All trademarks, service marks, and content displayed on Provider’s website are the property of Provider or their respective owners. You may not use or display any trademarks or service marks owned by Provider without Provider’s prior written consent.
Copyright Policy and Copyright Agent
It is Provider’s policy to respect the copyright and intellectual property rights of others. Provider complies with the Digital Millennium Copyright Act and will remove content that appears to infringe on the copyright or other intellectual property rights of others. If you believe in good faith that your work has been used on Provider’s website in a way that constitutes copyright infringement, please send Provider a written notice including: a signature of the person authorized to act on behalf of the copyright owner; a description of the copyrighted work claimed to be infringed; the location of the allegedly infringing material on Provider’s website; your contact information; and a statement, made under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the copyright owner. Notices should be sent to the address in Section 19 below.
Notice
All notices to you under these Terms of Service will be deemed given when delivered via email to the address you provided, or by mail to the address you provided. All notices by you to Provider under these Terms of Service should be sent to:
Mamaw’s Laundry 1675 E Cottonwood St. Suite G Cottonwood, Arizona 86326
Email: mamawslaundry@gmail.com
Phone: (928) 300-4566
Modifications to these Terms of Service
Provider may make changes to these Terms of Service from time to time, in its sole discretion, by updating this page without notice to you. Your continued use of Provider’s website or services following the posting of a new version of these Terms of Service constitutes your acceptance of any such changes. These Terms of Service supersede any prior terms and conditions published by Provider.
